Dealing With the Insurance Adjuster After a Massachusetts Motorcycle Crash

Soon after a motorcycle crash, an insurance adjuster will likely call. They may sound friendly and eager to help. It is worth remembering that their job is to resolve your claim for as little as possible.

Common tactics to watch for

• Asking for a recorded statement before you know the extent of your injuries.
• Pushing a quick, low settlement while you are still in treatment.
• Using your own words against you, such as I am fine or I did not see them.
• Suggesting the motorcycle itself made you more at fault.

How to protect yourself

Be polite but brief. You can confirm basic facts like the date and location, but you do not have to give a recorded statement or guess about fault or injuries. Keep every bill, record, and photo. Do not accept a settlement while you are still treating, because you cannot un-sign a release once your injuries turn out to be worse than they first appeared.

Massachusetts fault still matters

Massachusetts uses modified comparative negligence with a 51 percent bar, so insurers have every incentive to shift blame onto the rider. A clear record and, when needed, an attorney to handle communications can keep the conversation honest and focused on the full value of your claim.

If an adjuster is pressuring you after a Massachusetts motorcycle crash, you do not have to navigate it alone.